Digital Mental Health Interventions (DMHIs) provide accessible mental health support at scale, but their effectiveness can be significantly enhanced through strategic care navigation. This presentation explores who benefits most from care navigation, when it should be offered alongside DMHI, and how it ensures sustainable mental health outcomes. Drawing from qualitative interviews with peer support specialists and care coordinators within Kooth’s Soluna platform, we highlight key insights on optimizing care navigation in digital interventions. Findings emphasize the importance of timely, personalized referrals and professional judgment in connecting youth to the right resources beyond a single session.
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