Behavioral health workforce shortages, increasing demand for services, and persistent access disparities require innovative solutions. Helios Behavioral Health, a Boston-based non-profit, has developed a specialized training curriculum to support BA-level Care Managers working alongside MA-level clinicians in integrated care settings. This hybrid staffing model offers a unique opportunity to address health equity, expand access, and improve patient outcomes by leveraging evidence-based interventions delivered by well-trained BA-level professionals. This session explores how BA-level Care Managers enhance workforce efficiency and behavioral health accessibility, particularly for patients who may not require traditional psychotherapy or medication management. Hear directly from two Helios Care Managers as they share their experiences—what drives their passion for this work, how they navigate imposter syndrome, and the meaningful impact they’re making in patient care. Attendees will gain actionable insights on implementing structured training, supervision models, and brief behavioral health interventions, ultimately supporting the expansion and diversification of the behavioral health workforce.
Ron-Dae Burgison BA, Behavioral Health Care Manager, Helios Behavioral Health,
Alyssa Simard BA, Behavioral Health Care Manager, Helios Behavioral Health,
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