Name
N03 - 50 First Dates: Team-Based Engagement for Collaborative Care
Date & Time
Saturday, October 18, 2025, 1:30 PM - 2:30 PM
Location Name
301B
Description

Securing healthcare team "buy-in" is essential for successful Collaborative Care. While Primary Care Provider engagement is known to improve patient outcomes, leveraging the knowledge of your entire healthcare team can help overcome challenges. This session will highlight 50 engagement strategies from a large healthcare system, emphasizing culture, communication, creativity, and data utilization. Participants will explore practical ways to enhance their current or future programs through interactive activities.

Speakers
Ashley Shattuck LCSW, Clinical Program Manager, Hartford Healthcare Medical Group, Colchester,
Monica Harrison MSW, LCSW, Implementation Coach/ Clinical Trainer, AIMS Center, University of Washington, Department of Psychiatry & Behavioral Sciences, Greensboro, NC
Ashley Shattuck Monica Harrison
Content Level
All Audience
Tags
Collaborative Care Model of Integrated Care, Team-based care, Training/Supervision
Session Type
Concurrent
SIG or Committee
Collaborative Care Model (CoCM)
Objective 1
Identify new strategies for healthcare team engagement
Objective 2
Discuss how using data points from recent office visits can help identify patients for CoCM and increase access to care and team psycho-education
Objective 3
List the common themes of strategies when building or expanding Collaborative Care
Content Reference 1

LePoire, E., Joseph, M., Heald, A. et al. Barriers and facilitators to collaborative care implementation within the New York State Collaborative Care Medicaid Program. BMC Health Serv Res 24, 505 (2024). https://doi.org/10.1186/s12913-024-10909-0

Content Reference 2

Hower, K. I., Vennedey, V., Hillen, H. A., Stock, S., Kuntz, L., Pfaff, H., Pförtner, T.-K., Scholl, I., & Ansmann, L. (2020). Is Organizational Communication Climate a Precondition for Patient-Centered Care? Insights from a Key Informant Survey of Various Health and Social Care Organizations. International Journal of Environmental Research and Public Health, 17(21). https://doi.org/10.3390/ijerph17218074

Content Reference 3

Rollman, B. L., Anderson, A. M., Rothenberger, S. D., Abebe, K. Z., Ramani, R., Muldoon, M. F., Jakicic, J. M., Herbeck Belnap, B., & Karp, J. F. (2021). Efficacy of Blended Collaborative Care for Patients With Heart Failure and Comorbid Depression: A Randomized Clinical Trial. JAMA Internal Medicine, 181(10), Article 10. https://doi.org/10.1001/jamainternmed.2021.4978

Content Reference 4

Blackmore MA, Patel UB, Stein D, Carleton KE, Ricketts SM, Ansari AM, Chung H. Collaborative Care for Low-Income Patients From Racial-Ethnic Minority Groups in Primary Care: Engagement and Clinical Outcomes. Psychiatr Serv. 2022 Aug 1;73(8):842-848. doi: 10.1176/appi.ps.202000924. Epub 2022 Feb 10. PMID: 35139653.

Content Reference 5

Menear M, Dugas M, Careau E, Chouinard MC, Dogba MJ, Gagnon MP, Gervais M, Gilbert M, Houle J, Kates N, Knowles S, Martin N, Nease DE Jr, Zomahoun HTV, Légaré F. Strategies for engaging patients and families in collaborative care programs for depression and anxiety disorders: A systematic review. J Affect Disord. 2020 Feb 15;263:528-539. doi: 10.1016/j.jad.2019.11.008. Epub 2019 Nov 4. PMID: 31744737.