Name
J13 - It’s Game Time: Using Games to Increase Engagement and Practice Key Skills during Interactive Learning Groups for Collaborative Care Managers in VHA Integrated Primary Care
Date & Time
Friday, October 17, 2025, 2:45 PM - 3:45 PM
Location Name
306C
Description

Since 2017, more than 5000 healthcare professionals have been trained in Integrated Primary Care (IPC) through the Veterans Health Administration (VHA) national Competency-based Training (CT). This presentation will focus on recent innovations and enhancements to CT featuring interactive ways to have fun while learning key competencies for high fidelity practice in IPC. We will discuss the use of a variety of interactive methods, including games, used to build key skills while making learning fun. Our target audience includes those interested in interactive methods for training integrated healthcare team members for high fidelity, collaborative practice. Attendees will 1) learn about the process for tailoring and enhancing training materials more broadly, adding fun to learning and 2) experience interactive learning.

Speakers
Jessica Martin PsyD, Assoc. Director of Education and Implementation, Center for Integrated Healthcare (VISN 2), Syracuse, NY
Margaret Arnott PhD, Clinical Education Program Manager, Center for Integrated Healthcare (VISN 2), Syracuse, NY
Luke Mitzel Ph.D., Education & Implementation Specialist, Center for Integrated Healthcare (VISN 2), Syracuse, NY
Jessica Martin Luke Mitzel
Co-Authors
Katherine M. Dollar, Ph.D., ABPP; Lindsey Ross-Bailey, Ph.D.; April C. Eaker, B.A.; Michelle E. Bruce, Psy.D.;, ABPP; Erin O. Zerth, Ph.D.; Julia Kogan, Psy.D.; Shannon B. Peck, Ph.D.; Theodora Stratis, Ph.D.; Ashley D. Davidson, M.D.; Zachary D. Zuschlag, D.O.; Holly Peters, PharmD, BCPP; Leigha K. De Stefano B.A.; Tad Kalahar, B.S.
Content Level
All Audience
Tags
Care management, Innovations, Training/Supervision
Session Type
Concurrent
SIG or Committee
Collaborative Care Model (CoCM)
Objective 1
Describe 1- 2 interactive learning techniques utilized to engage learners
Objective 2
Identify 1 interactive learning tools/techniques to augment current training materials
Objective 3
List 1-2 potential positive, employee centered outcomes related to making learning fun
Content Reference 1

Kearney, L. K., Dollar, K. M., Beehler, G. P., Goldstein, W. R., Grasso, J. R., Wray, L. O., & Pomerantz, A. S. (2020). Creation and implementation of a national interprofessional integrated primary care competency training program: Preliminary findings and lessons learned. Training and Education in Professional Psychology, 14(3), 219–227. https://doi.org/10.1037/tep0000263

Content Reference 2

Bakker, A. B., & Demerouti, E. (2024). Job demands–resources theory: Frequently asked questions. Journal of Occupational Health Psychology, 29(3), 188–200. https://doi.org/10.1037/ocp0000376

Content Reference 3

Center for Integrated Healthcare. (2024, February 29). Education and Brief Interventions. PCMHI Collaborative Care Management Toolkit. PCMHI Collaborative Care Management (PCMHI CoCM): Education and Brief Interventions (sharepoint.com)

Content Reference 4

Hunter, C. L., Goodie, J. L., Oordt, M. S., & Dobmeyer, A. C. (2024). Integrated behavioral health in primary care: Step-by-step guidance for assessment and intervention (3rd ed.). American Psychological Association. https://doi.org/10.1037/0000380-000

Content Reference 5

Bauer, A. M., Jakupcak, M., Hawrilenko, M., Bechtel, J., Arao, R., & Fortney, J. C. (2021). Outcomes of a health informatics technology-supported behavioral activation training for care managers in a collaborative care program. Families, Systems & Health, 39(1), 89–100. https://doi.org/10.1037/fsh0000523