Name
Straight from the Source: PCBH Do’s and Don’ts from Medical Personnel
Description

Numerous articles have been written on the Primary Care Behavioral Health (PCBH) model (PCBH Innovation Center, n.d.), including several from the care team’s perspective (Hill, 2015; Serrano & Monden, 2011; Walter et al., 2017; Yin et al., 2021). These articles have largely focused on medical providers' experiences within the PCBH model rather than on lessons learned from their perspective that could inform behaviorally trained clinicians on how to work effectively within integrated teams. This presentation will feature a medical provider and a medical assistant offering their perspectives and suggestions for behaviorally trained providers working in PCBH. Specifically, they will discuss topics such as efficiently scrubbing schedules and rounding in the morning, effectively completing handoffs, and the importance of building relationships with the team, among other key insights.

Speakers
David Bauman PsyD, PCBH Education Director, Community Health of Central Washington (CHCW), Yakima, WA
Bridget Beachy PsyD, Director of Primary Care Behavioral Health, Community Health of Central Washington (CHCW), Selah,
Brooke Steadman DO, Primary Care Physician, Community Health of Central Washington (CHCW), Yakima, WA
Maria Ortiz MA-C, Behavioral Health Consultant Coordinator: Medical Assistant, Community Health of Central Washington (CHCW), Yakima, Washington
David Bauman Bridget Beachy Brooke Steadman Maria Ortiz
Content Level
All Audience
Tags
Primary Care Behavioral Health Model, Team-based care, Workforce development
Session Type
Concurrent
SIG or Committee
Primary Care Behavioral Health (PCBH)
Objective 1
apply key “do’s and don’ts” shared by medical personnel to enhance their effectiveness within the PCBH model.
Objective 2
integrate more seamlessly with the medical team by improving skills in schedule scrubbing, rounding, and handoffs.
Objective 3
anticipate and address common obstacles in PCBH teamwork by leveraging insights and practical strategies from medical personnel.
Content Reference 1

• National Academies of Sciences, Engineering, and Medicine; Health and Medicine Division; Board on Health Care Services; Committee on Implementing High-Quality Primary Care, Robinson, S. K., Meisnere, M., Phillips, R. L., Jr., & McCauley, L. (Eds.). (2021). Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care. National Academies Press (US).

Content Reference 2

Reiter, J. T., Dobmeyer, A. C., & Hunter, C. L. (2018). The Primary Care Behavioral Health (PCBH) Model: An Overview and Operational Definition. Journal of Clinical Psychology in Medical Settings, 25(2), 109–126. https://doi.org/10.1007/s10880-017-9531-x

Content Reference 3

Walter, H. J., Kackloudis, G., Trudell, E. K., Vernacchio, L., Bromberg, J., DeMaso, D. R., & Focht, G. (2017). Enhancing Pediatricians’ Behavioral Health Competencies Through Child Psychiatry Consultation and Education. Clinical pediatrics, 57(8), 958–969. https://doi.org/10.1177/0009922817738330. https://pubmed.ncbi.nlm.nih.gov/29082768/

Content Reference 4

Hill, J. (2015). Behavioral health integration: Transforming patient care, medical resident education, and physician effectiveness. The International Journal of Psychiatry in Medicine, 50, 36-49. http://journals.sagepub.com/doi/abs/10.1177/0091217415592357

Content Reference 5

Bauman, D., & Beachy, B. (2024). One more thing… The Community Health of Central Washington story. In Serrano, N. (Ed), The implementer’s guide to primary care behavioral health. Chapel Hill, NC: Collaborative Family Healthcare Association.