This webinar describes the opportunities for promoting small shifts and big changes in FACT follow-up visits. These opportunities reside in the clinician’s ability to deepen their understanding of a person’s context and their experience with trying to change. In follow-up visits, FACT clinicians focus on (1) assessing change to the targeted problem or issue and (2) understanding the person’s experience in relationship to the behavioral experiment planned in a prior visit. The clinician’s stance is one of curiosity and non-judgement; their effort is to assist the person with recalling all details related to these 2 important topics.

Learners will observe a follow-up visit and then, with the support of a worksheet, practice conducting a follow-up visit in a role play. They will also use the FACT Can Do Plan to check their skill in developing high impact behavioral experiments. Learners will also reflect on practice habits related to planning follow-up with patients and experiment with FACT strategies designed to illicit new behaviors in planning follow-up, specifically those that encourage the receiver of care to “be in charge of the care”.

Objectives

After the webinar, participants will be able to:

1. List the two unique components of a FACT follow up visit.
2. Name two questions to ask to better understand change in a problem.
3. Name two questions to ask to better understand efforts to implement a plan.
4. Name two practice habits related to planning follow-up services.
5. Identify one or more strategies that encourage the receiver of care to “be in charge of the care”.
6. Demonstrate essential skills for conducting a FACT follow-up visit.
7. Describe the purpose of the Pillars Intervention Guide.