Cognition is a major driver of effective teamwork (Tannenbaum & Salas, 2020); the extent to which team members possess a shared understanding of key factors as well as the team’s goals, priorities, and vision. Having increased shared cognitions amongst a care team can lead to increased effort from all team members and improved routine coordination. Improving patient experience is a major goal of healthcare (Berwick et al., 2008) and with the rise in integrated care there has also come an emphasis on team work and collaboration (Donnelly et al., 2019; Freedy et al., 2019). This poster presentation will describe a quality improvement effort that occurred at a family practice primary care site as part of a FQHC in Southwest Ohio. The results of such efforts will also be reported and described in further detail.
Stephanie Burkhard PsyD, BHC, Post-doctoral DCT, HealthSource of Ohio, Cincinnati, OH
Mike Bruner PsyD, PsyD, HealthSource of Ohio, West Chester, OH
Jennifer Phillips PhD, Director of Clinical Training and Associate Professor, Xavier University,