Cognition is a major driver of effective teamwork (Tannenbaum & Salas, 2020); the extent to which team members possess a shared understanding of key factors as well as the team’s goals, priorities, and vision. Having increased shared cognitions amongst a care team can lead to increased effort from all team members and improved routine coordination. Improving patient experience is a major goal of healthcare (Berwick et al., 2008) and with the rise in integrated care there has also come an emphasis on team work and collaboration (Donnelly et al., 2019; Freedy et al., 2019). This poster presentation will describe a quality improvement effort that occurred at a family practice primary care site as part of a FQHC in Southwest Ohio. The results of such efforts will also be reported and described in further detail.
Stephanie Burkhard, BHC PostDoc, HealthSource of Ohio Stephanie Burkhard PsyD
Michael Bruner, PsyD, HealthSource of Ohio Michael Bruner PsyD
Jennifer Phillips, Director of Clinical Training and Associate Professor, Xavier University Jennifer Phillips PhD