The warm handoff (WHO) has long been considered an essential element of integrated behavioral health (IBH) and seen as critical to improving patient access and engagement with behavioral health services. While some studies have demonstrated that WHOs have the desired effect of improving engagement with behavioral health, other studies have revealed contradictory results. The presenters will share results from a study examining the impact of WHOs on patient access and behavioral health services engagement utilizing a large dataset, spanning 2018-2023 and collected from 10 integrated primary care clinics. The presenters will also engage attendees in exploring how they may leverage EHR data in their home institutions to explore the impact of WHOs.
William Sieber, Director, Integrated Behavioral Health, UCSD Family Medicine Residency Program William Sieber PhD
Sarah Merrill, Associate Clinical Professor/Family and Sports Medicine physician, UC San Diego Health, Family Medicine Department Sarah Merrill MD
Laura Sudano, Associate Director, Collaborative Care, UCSD Family Medicine Residency Program Laura Sudano PhD, LMFT