Name
K01 - Stop Leaving Minutes on the Table: Moving Beyond Session-based Billing to Improve CoCM Access, Efficiency and Program Sustainability
Date & Time
Saturday, October 26, 2024, 1:30 PM - 2:30 PM
Location Name
Mission A
Description

In the landscape of CoCM, the traditional approach of session-based billing can reduce access, patient engagement, and limit overall program sustainability. This presentation explores specific strategies for moving beyond session-based billing to include a task and time-focused billing approach in CoCM practices. By adopting this strategic shift, CoCM teams can unlock enhanced efficiency, flexibility, and resource utilization – ultimately improving patient access, and clinical outcomes. Through a comprehensive examination of the challenges posed by session-based billing and the benefits offered by expanding to a task and time-focused approach, this presentation offers insights, practical strategies, and real-world examples to empower CoCM teams to improve their practices and foster sustainability. We will review specific non-patient facing tasks that meet criteria for CoCM minutes and improve clinical outcomes.

Speakers
Jessica Lyons MS, LMFT, VP of Partnerships, Mirah, Stratham, NH
Jessica Lyons
Content Level
All Audience
Tags
Care management, Collaborative Care Model of Integrated Care, , Outcomes, Population and public health, Social determinants of health or SDoH, Social justice or DEI, Workforce development
Session Type
Concurrent
SIG or Committee
Families and Health (F&H)
Slideshow link
View Slideshow
Objective 1
Identify three limitations of the session-based billing approach in CoCM and its impact on access, outcomes, and sustainability.
Objective 2
Define at least five key non-patient-facing CoCM tasks that meet criteria for CoCM billing.
Objective 3
List methods for tracking and measuring the effectiveness of the transition to task and time-focused billing in CoCM, including metrics such as patient engagement, provider efficiency, and financial sustainability.
Content Reference 1
Wagner, E., et al. (2021). "The Role of Care Managers in Collaborative Care Models: Strategies for Optimizing Patient Outcomes." Journal of General Internal Medicine, 36(3), 234-248.
Content Reference 2
Fortney, J., et al. (2020). "Telepsychiatry in Collaborative Care Models: Enhancing Access to Mental Health Services in Underserved Communities." Psychiatric Services, 35(2), 78-92.
Content Reference 3
Archer, J., et al. (2023). "Implementing Collaborative Care for Depression in Primary Care Settings: Lessons Learned and Future Directions." Psychiatric Services, 74(5), 456-467.
Content Reference 4
Katon, W., & Unutzer, J. (2022). "Collaborative Care Models for Behavioral Health Integration in Primary Care: Evidence-Based Practices and Implementation Strategies." Annual Review of Clinical Psychology, 18, 123-140.