Name
G03 - How to Practice Integrated Care Effectively, Efficiently, and Expertly: Targeted Skills and Practice Session
Description

The integrated care movement has greatly increased the accessibility and availability of mental health services over the last 30 years, across various models (e.g., MFT, PCBH, COCM). As integrated care providers, we must be nimble, compassionate, effective, and efficient to make the best clinical decisions in the moment, to address primary care demand, intersectionality, patient readiness, and serve the quintuple aim: this training addresses those vital skills for beginner and intermediate clinicians. This presentation will provide a combination of education on highly useful clinical techniques (“practice hacks”) and “in the moment” practice case scenarios to maximize effectiveness in primary care’s limited time, patient engagement and buy-in, and compassion. Selected examples of patient-centered and GATHER-oriented techniques include: (1) Considerate questions: how to efficiently elicit disclosure on the core of what is impacting your patient (2) Listening for “change talk”: what are your patient’s specific word choices revealing to you about their readiness to change (3) The “Advise” step: how to turn an uncomfortable part of the visit into gentle guidance and empowered patient-centered education (4) “Playing Reverse Jenga” in patient visits, where you build the tower up securely, to effectively focus on positive functional outcomes for presentations with complexity and comorbidity

Date & Time
Friday, October 25, 2024, 2:45 PM - 3:45 PM
Content Level
All Audience
Tags
Collaborative Care Model of Integrated Care, Complex Patient Care, Early Career Professionals, Patient-centered care or Patient perspectives, Primary Care Behavioral Health Model, Technical assistance
Session Type
Concurrent
Location Name
Bowie A
Objective 1
Identify a patient's stage of change/readiness, in a given area, quickly, focusing on key words used
Objective 2
Describe strategies to quickly conceptualize meaningful shared targets in integrated care practice, especially with complex presentations
Objective 3
Discuss effective ways to increase focus and efficiency in a 5As visit structure
Content Reference 1
Jolles, M. P., Richmond, J., & Thomas, K. C. (2019). Minority patient preferences, barriers, and facilitators for shared decision-making with health care providers in the USA: a systematic review. Patient education and counseling, 102(7), 1251-1262.
Content Reference 2
Tolliver, M., Dueweke, A. R., & Polaha, J. (2022). Interprofessional microteaching: An innovation to strengthen the behavioral health competencies of the primary care workforce. Families, Systems, & Health, 40(4), 484.
Content Reference 3
Moreno, C., Wykes, T., Galderisi, S., Nordentoft, M., Crossley, N., Jones, N., ... & Arango, C. (2020). How mental health care should change as a consequence of the COVID-19 pandemic. The lancet psychiatry, 7(9), 813-824.
Content Reference 4
Hughes, G., Shaw, S. E., & Greenhalgh, T. (2020). Rethinking integrated care: a systematic hermeneutic review of the literature on integrated care strategies and concepts. The Milbank Quarterly, 98(2), 446-492.
Content Reference 5
Nundy, S., Cooper, L. A., & Mate, K. S. (2022). The quintuple aim for health care improvement: a new imperative to advance health equity. JAMA, 327(6), 521-522.