Name
A1 - Transforming Organizational Culture for an Integrated Care Environment The Vital Role of Bachelor-Level Care Managers in an Integrated Care Setting
Date
Wednesday, April 17, 2024
Time
12:15 PM - 1:15 PM (EDT)
Speakers
Ashley Grosshans, Access Community Health Centers
Itzel Martinez Castillo, Access Community Health Centers
Melissa Hiller, Access Community Health Centers
Ashley Grosshans Itzel Martinez Castillo Melissa Hiller
Description

This session will describe the inception and growth of our Behavioral Health Care Coordination (BHCC) program within an integrated care setting. We will discuss the wins and learning opportunities we have encountered through program development. We will highlight the importance of the BHCCs and how they have helped to elevate the work of the Behavioral Health Consultation team in primary care.

Session Type
Concurrent
Objective 1
Understand the role of Behavioral Health Care Coordination within an Integrated Care Setting
Objective 2
Describe the benefits of having Behavioral Health Care Coordinators to support the work of BHCs and the larger care team
Objective 3
Identify the benefits of employing bachelors level trained BHCCs
Content Reference 1
Uittenbroek, R. J., van der Mei, S. F., Slotman, K., Reijneveld, S. A., & Wynia, K. (2018, November 15). Experiences of case managers in providing person-centered and integrated care based on the Chronic Care Model: A qualitative study on embrace. https://doi.org/10.1371/journal.pone.0207109
Content Reference 2
Au, M., Kehn, M., Ireys, H., Blyler, C., & Brown, J. (2018, June). Care Coordinators in Integrated Care: Burnout Risk, Perceived Supports, and Job Satisfaction. American Journal of Preventive Medicine, Volume 54 (Issue 6), Pages S250-S257.
Content Reference 3
Angstman KB, DeJesus RS, Williams MD. Collaborative Care Management for Depression: Comparison of Cost Metrics and Clinical Response to Usual Care. Journal of Primary Care & Community Health. 2010;1(2):73-77. doi:10.1177/2150131910372630
CEUs and CME
1 CEU/CME