Name
L03 - Creating Force Multipliers for Integrated Care Management in the Pediatric Medical Home
Date & Time
Saturday, October 10, 2026, 2:45 PM - 3:45 PM
Location Name
Grand C (4th Floor)
Description

This presentation demonstrates how Burlington Pediatrics/Mebane Pediatrics has operationalized team-based care coordination to extend the reach and impact of pediatric primary care providers. By strategically deploying care navigators, social workers, and referral specialists to manage low-complexity patient needs, the practice has created "force multipliers" that enhance patient engagement, improve access to community resources, and allow care managers to focus on higher-complexity clinical decision-making. The integration of text messaging platforms for broad, low-touch outreach has further amplified the team's capacity to proactively connect with families, demonstrating a scalable model for comprehensive pediatric medical home implementation.

Speakers
Yun Boylston, MD
MoRhonda Foxx, CMA
Megan Smith, Care Team
Isabelle Whetzel, Care Team
Content Level
All Audience
Tags
Care management, Complex Patient Care, Social determinants of health or SDoH
Session Type
Concurrent
Describe how a team-based care model that allows all members to work at the top of their license to maximize practice capacity and provider efficiency.
Apply evidence-based principles of care coordination to shift from reactive problem-solving to systematic, population-based health management in the pediatric medical home.
Identify key workflow modifications and team roles necessary to operationalize integrated care management within existing practice infrastructure and resource constraints.

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