Name
The Hard Truth About PCP Buy-In: What Medical Teams Need from BHCs
Description

Why don’t PCPs consistently use the BHC? In this honest and practical panel, medical personnel share the “hard truths” about what builds trust, what disrupts workflow, and what makes behavioral health clinicians indispensable—or optional. Drawing from real world experiences in both PCBH and CoCM, presenters will discuss the do’s and don’ts that drive real uptake. Participants will leave with actionable strategies to strengthen alignment, deepen integration, and increase behavioral health penetration.

Content Level
All Audience
Tags
Collaborative Care Model of Integrated Care, Primary Care Behavioral Health Model, Team-based care
Session Type
Concurrent
Objective 1
Identify common BHC behaviors that increase or decrease medical team buy-in in primary care settings.
Objective 2
Describe how workflow alignment, rounding practices, and handoff style influence PCP / medical team engagement.
Objective 3
Analyze how BHC practice behaviors contribute to penetration rates and program sustainability.
Content Reference 1

•National Academies of Sciences, Engineering, and Medicine; Health and Medicine Division; Board on Health Care Services; Committee on Implementing High-Quality Primary Care, Robinson, S. K., Meisnere, M., Phillips, R. L., Jr., & McCauley, L. (Eds.). (2021). Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care. National Academies Press (US).

Content Reference 2

•National Academies of Sciences, Engineering, and Medicine. (2025). Building a Workforce to Develop and Sustain Interprofessional Primary Care Teams : The National Academies Press. https://doi.org/10.17226/29226.

Content Reference 3

•Allen, E. L., Hartley, A. J., & Bridges, A. J. (2025). In our words: Patient reports of the utility of primary care behavioral health services. Families, systems & health : the journal of collaborative family healthcare, 10.1037/fsh0000956. Advance online publication. https://doi.org/10.1037/fsh0000956

Content Reference 4

•Bell, K., Ashby, B. D., Scott, S. M., & Poleshuck, E. (2024). Integrating Mental Health Care in Ambulatory Obstetrical Practices: Strategies and Models. Clinical obstetrics and gynecology, 67(1), 154–168. https://doi.org/10.1097/GRF.0000000000000841

Content Reference 5

•Bauman, D., & Beachy, B. (2024). One more thing… The Community Health of Central Washington story. In Serrano, N. (Ed), The implementer’s guide to primary care behavioral health. Chapel Hill, NC: Collaborative Family Healthcare Association.