Why don’t PCPs consistently use the BHC? In this honest and practical panel, medical personnel share the “hard truths” about what builds trust, what disrupts workflow, and what makes behavioral health clinicians indispensable—or optional. Drawing from real world experiences in both PCBH and CoCM, presenters will discuss the do’s and don’ts that drive real uptake. Participants will leave with actionable strategies to strengthen alignment, deepen integration, and increase behavioral health penetration.
•National Academies of Sciences, Engineering, and Medicine; Health and Medicine Division; Board on Health Care Services; Committee on Implementing High-Quality Primary Care, Robinson, S. K., Meisnere, M., Phillips, R. L., Jr., & McCauley, L. (Eds.). (2021). Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care. National Academies Press (US).
•National Academies of Sciences, Engineering, and Medicine. (2025). Building a Workforce to Develop and Sustain Interprofessional Primary Care Teams : The National Academies Press. https://doi.org/10.17226/29226.
•Allen, E. L., Hartley, A. J., & Bridges, A. J. (2025). In our words: Patient reports of the utility of primary care behavioral health services. Families, systems & health : the journal of collaborative family healthcare, 10.1037/fsh0000956. Advance online publication. https://doi.org/10.1037/fsh0000956
•Bell, K., Ashby, B. D., Scott, S. M., & Poleshuck, E. (2024). Integrating Mental Health Care in Ambulatory Obstetrical Practices: Strategies and Models. Clinical obstetrics and gynecology, 67(1), 154–168. https://doi.org/10.1097/GRF.0000000000000841
•Bauman, D., & Beachy, B. (2024). One more thing… The Community Health of Central Washington story. In Serrano, N. (Ed), The implementer’s guide to primary care behavioral health. Chapel Hill, NC: Collaborative Family Healthcare Association.