Name
From Data to Action: Using Provider Interviews to Drive Implementation of integrated behavioral health in Academic Primary Care
Description

This session presents a practical, replicable approach to using provider needs assessment data to drive implementation of Collaborative Care Models (CoCM) in academic primary care settings. Attendees will learn how semi-structured interviews were conducted and coded across multiple clinic sites to identify barriers — including low program awareness, role confusion among team members, and clinical inertia — as well as facilitators such as embedded behavioral health clinicians and targeted electronic communication strategies. Findings were translated directly into a tailored implementation intervention, which will be shared and discussed in detail. Participants will leave with tools and methods they can adapt to assess provider readiness and inform behavioral health integration in their own clinical environments.

Speakers
Tisha Deen, PhD
Content Level
Intermediate
Tags
Collaborative Care Model of Integrated Care, Primary Care Behavioral Health Model, Quality improvement programs
Session Type
Concurrent
Objective 1
Describe a structured approach to conducting and coding provider needs assessment interviews to identify barriers and facilitators to integrated behavioral health implementation in primary care settings.
Objective 2
Identify key provider-level, team-level, and system-level determinants of CoCM uptake in settings with PCBH — including low program awareness, role confusion, clinical inertia, and communication design — and explain how qualitative findings can be translated into a targeted implementation intervention.
Objective 3
Apply replicable needs assessment methods and implementation strategies to evaluate and improve behavioral health integration within their own clinical programs.
Content Reference 1

Damschroder, L. J., Aron, D. C., Keith, R. E., Kirsh, S. R., Alexander, J. A., & Lowery, J. C. (2009). Fostering implementation of health services research findings into practice: A consolidated framework for advancing implementation science. Implementation Science, 4(1), Article 50. https://doi.org/10.1186/1748-5908-4-50

Content Reference 2

Grazier, K. L., Smiley, M. L., & Bondalapati, K. S. (2016). Overcoming barriers to integrating behavioral health and primary care services. Journal of Primary Care & Community Health, 7(4), 242–248. https://doi.org/10.1177/2150131916656455

Content Reference 3

Dunn, J. A., Chokron Garneau, H., Jawad, N., Zein, M., Weng Elder, K., Sattler, A., & McGovern, M. (2023). Evaluating the implementation of a model of integrated behavioral health in primary care: Perceptions of the healthcare team. Journal of Primary Care & Community Health, 14. https://doi.org/10.1177/21501319221146918