This session presents a training curriculum and supervision model developed for bachelor's-level behavioral health care managers (BHCMs) working within the Collaborative Care Model in an academic medical center setting. Although no national degree requirement exists for the BHCM role, workforce constraints have made it necessary to expand beyond traditional master's-level hiring pipelines. Attendees will learn how a competency-based curriculum and psychologist-led supervision — combined with weekly psychiatric case consultation — can prepare bachelor's-level providers to take on this role effectively. BHCM perspectives on training, skill development, and working in collaborative care are centered throughout the presentation.
Overbeck, G., Kjaeldgaard, M., Rasmussen, M., & Davidsen, A. S. (2018). The work and challenges of care managers in the implementation of collaborative care: A qualitative study. Journal of Psychiatric and Mental Health Nursing, 25(3), 167–175. https://doi.org/10.1111/jpm.12449
Ratzliff, A., Unützer, J., Katon, W., & Stephens, K. A. (Eds.). (2016). Integrated care: Creating effective mental and primary health care teams. John Wiley & Sons.
LaRocco-Cockburn, A., Jakupcak, M., Bauer, A. M., Bowen, D. J., Bechtel, J., Koconis, N., & Fortney, J. C. (2022). Care managers' experiences in a collaborative care program for the treatment of bipolar disorder and PTSD in underserved communities. General Hospital Psychiatry, 76, 16–24. https://doi.org/10.1016/j.genhosppsych.2022.03.004