Training and education are paramount in addressing disparities in healthcare; however, there are few opportunities for individualized feedback on culturally humble and affirming communication that lay a foundation of trust and security for patients and colleagues from marginalized backgrounds. This presentation describes the role of the University of Rochester Medical Center Communication Coaching & Leadership Development Program in addressing physician communication within three marginalized populations: clinicians with disability, aging clinicians, and women of color clinicians navigating leadership and supervisory roles within healthcare teams. The presenters will overview the coaching program and highlight three case examples to illustrate program impact on skill enhancement with physician learners, leaders, and teams. These cases highlight how intersectional identities including race, gender, age, ability, and professional role—shape communication dynamics within healthcare teams. Participants will engage in small groups with presenters to discuss specific strategies that build insight into implicit bias, strengthen inclusive leadership communication, and support the professional growth of marginalized clinicians.
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