Family-centered care (FCC) is an essential component of pediatric collaborative care that supports treatment engagement and improved outcomes; however, barriers to using patient and caregiver feedback to improve practice are well-documented. This presentation draws on the experience of a pediatric collaborative care program, which is part of an academic-community partnership that has served nearly 400 children and adolescents, to describe how our interprofessional team measured FCC and applied caregiver insights to improve the quality of integrated services. We will share lessons learned in collecting survey-based input from caregivers on the quality of integrated care.
Celina Jacobi, MD, Assistant Professor of Psychiatry & Director, Child & Adolescent Psychiatry Fellowship Program, Washington University School of Medicine, St. Louis, MO
Elias Smith, MD, MPH, Physician - Psychiatry, Washington University, St. Louis
Kindra York, RN, Triage Nurse, Washington University Clinical Associates- Cloverleaf Pediatrics
Shae Strom, LCSW, Behavioral Health Care Manager, WashU School of Medicine, St. Louis
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