This session will detail the implementation of a communication coaching and leadership development program and its impact on Internal Medicine learners and physicians across the career span. Survey results from participants indicate that a majority found the program helpful. Respondents reported benefits to communication skills, clinical care, and professional satisfaction, suggesting that the program may contribute to core competencies and components of the quintuple aim, including improving clinician and patient experiences.
Lauren DeCaporale-Ryan, PhD, Associate Professor, University of Rochester Medical Center, Rochester, NY
Shamaskin-Garroway, A., DeCaporale-Ryan, L., Bell, K., et al. (2022). Physician communication coaching: How psychologists can elevate skills and support resident education, professionalism, and well-being. Journal of Clinical Psychology in Medical Settings, 29, 608–615. https://doi.org/10.1007/s10880-021-09808-x
McDaniel, S. H., DeCaporale-Ryan, L., & Fogarty, C. (2020). A physician communication coaching program: Developing a supportive culture of feedback to sustain and reinvigorate faculty physicians. Families, Systems, & Health, 38(2), 184–189.
Accreditation Council for Graduate Medical Education. (2020). Internal Medicine Milestones [PDF]. ACGME. https://www.acgme.org/globalassets/pdfs/milestones/internalmedicinemilestones.pdf
American Board of Medical Specialties. (2022, October 26). ABMS Position Statement on Promoting Professionalism. https://www.abms.org/newsroom/abms-position-statement-on-promoting-professionalism