Name
Poster 23 - From Identification to Impact: A Health Plan's BH ROI Blueprint
Date & Time
Friday, October 9, 2026, 5:00 PM - 6:30 PM
Location Name
Grand Foyer (4th Floor)
Description
While health plans continue to see increased spend on low-acuity therapy, their highest risk members with significant behavioral health components go un-or under-identified, ending up in the ED or inpatient setting. Independent Health Association solved this triage failure by embedding AI-powered EMR parsing into primary care to find rising-risk members before crisis, connecting them to a tech-enabled collaborative care model that achieved 89% retention and 222–335% ROI. In this fireside chat, IHA's President & CEO and Integral Health's CEO share the three-party blueprint — health plan, primary care, and tech-enabled BH — that turned identification into measurable impact.
Speakers
Content Level
Advanced
Tags
Collaborative Care Model of Integrated Care, Financing and Operational Sustainability, Primary Care Behavioral Health Model
Session Type
Poster
Diagnose the BH triage failure driving simultaneous overutilization of low-acuity outpatient therapy and under-recognition and undertreatment among high-risk members — and evaluate how AI-powered identification closes the gap before costs escalate to ED visits and/or inpatient admissions.
Apply a proven three-party partnership model — health plan, primary care, and tech-enabled BH provider — to design a rising-risk intervention strategy that redirects BH spend toward the members who need it most and delivers measurable financial return.
Walk away with a clear partnership blueprint designed for impact.
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