Name
ELO7 - Care Without Cracks: How Integrated Care and Collaborative Care Fuse Minds, Methods, and Meaning for Whole-Person Healing in a Healthcare System
Date & Time
Thursday, October 16, 2025, 9:00 AM - 12:00 PM
Location Name
306C
Description

In today’s complex healthcare landscape, fragmented care often means missed chances to truly support healing. Care Without Cracks offers a new way forward — one that centers on the person, not just the problem. Every area of a healthcare system has unique mental health needs, and understanding those differences helps us deliver the right support, in the right way, at the right time.

This approach isn’t just about clinical expertise — it’s about smart, compassionate coordination that brings departments together and closes the gaps. The result? A connected, responsive system where healing happens more naturally — whole, human, and without compromise.

Speakers
Carol Visconti LMHC, LPC, DBTC, QS, Associate Clinical Director Baptist Behavioral Health, Baptist Medical Center,
Michelle Leon LMHC, BCST, Mental Health Integrated Therapist, Baptist Medical Center, Jacksonville, FL
Shannon Kerecman-Silvestri LMHC, QS, Collaborative Care Model (CoCM) Team Lead, Individual - Shannon Kerecman-Silvestri,
Content Level
Advanced
Tags
Collaborative Care Model of Integrated Care
Session Type
ELO
SIG or Committee
Collaborative Care Model (CoCM)
Objective 1
Illustrate the distinctions between Integrated Behavioral Health Care and the Collaborative Care Model, highlighting their unique roles and suitability for specific contexts. By examining how these two approaches differ and identifying the optimal settings for their implementation, this presentation aims to provide clarity on the appropriate integration of each model in healthcare systems.
Objective 2
Implementing the Collaborative Care Model (CoCM) at Baptist: Challenges, Insights, and Lessons Learned
Objective 3
The integrated care section will examine and showcase a multidisciplinary integrated care framework structured to meet the psychological, emotional, relational, and existential needs across the lifespan. Drawing on the early implementation of a program focused on older adults, the session will highlight strategies to reduce fragmentation, enhance patient-provider connection, and restore continuity, dignity, and meaning across care systems.
Content Reference 1

American Hospital Association. Market Insights Report: Behavioral Health Integration. June 2019. Recommends EHR-prompted BH assessments, geropsych units, med-psych models, telehealth, and BH urgent care American Hospital Association.

Content Reference 2

Archer J, Bower P, Gilbody S, et al. Collaborative care for depression and anxiety problems. Cochrane Database of Systematic Reviews 2012, Issue 10. Art. No.: CD006525. DOI: 10.1002/14651858.CD006525.pub2 https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD006525.pub2/full

Content Reference 3

Horgan, S., Prorok, J., Ellis, K., Mullaly, L., Cassidy, K.-L., Seitz, D., & Checkland, C. (2024). Optimizing older adult mental health in support of healthy ageing: A pluralistic framework to inform transformative change across community and healthcare domains. International Journal of Environmental Research and Public Health, 21(6), 664. https://doi.org/10.3390/ijerph21060664