Name
I01 - Leveraging Emotional Intelligence for the Development of Interpersonal Psychological Safety Building Skills in Collaborative Care Education
Description

The ability to establish psychological safety is necessary to create conditions for a functionally healthy team in a collaborative care environment. It is critical to patient engagement and trust-building, and can lead to improved problem identification, care management, and patient safety. Despite its recognized importance, psychological safety building rarely shows up as a targeted skill for development in training programs in the health professions. In this presentation, we will present the value of leveraging emotional intelligence (EI) skills as foundational to the creation psychologically safe interactions through understanding oneself and one's impact on others. We will present our work with medical students and residents in developing targeted EI skills and de-stigmatizing self-disclosure to support psychological safety building with others. Participants will have the opportunity to reflect on their own pertinent EI skills in an activity related to psychological safety building.

Date & Time
Saturday, October 26, 2024, 10:00 AM - 11:00 AM
Susan Franks David Farmer
Content Level
All Audience
Tags
Innovations, Team-based care, Training/Supervision
Session Type
Concurrent
Location Name
Mission A
Objective 1
Define psychological safety building in relation to the skills of emotional intelligence.
Objective 2
Describe a model of interprofessional training that leverages the skills of emotional intelligence for creating psychological safety in collaborative care education.
Objective 3
Develop strategies to address known barriers to the implementation of an emotional intelligence and psychological safety training program in undergraduate and graduate medical education.
Content Reference 1
Tsuei, Sian Hsiang-Te MHSc, MD, CCFP; Lee, Dongho MD; Ho, Charles MD, FRCPC; Regehr, Glenn PhD; Nimmon, Laura PhD. Exploring the Construct of Psychological Safety in Medical Education. Academic Medicine 94(11S):p S28-S35, November 2019. | DOI: 10.1097/ACM.0000000000002897
Content Reference 2
Ghosh, R., Shuck, B. and Petrosko, J. (2012), Emotional intelligence and organizational learning in work teams, Journal of Management Development, Vol. 31 No. 6, pp. 603-619. https://doi.org/10.1108/02621711211230894
Content Reference 3
O’Donovan, R., McAuliffe, E. Exploring psychological safety in healthcare teams to inform the development of interventions: combining observational, survey and interview data. BMC Health Serv Res 20, 810 (2020). https://doi.org/10.1186/s12913-020-05646-z