Name
A03 - High-Impact Professional Coaching: System Change For Integrated Care Settings At The Individual Level
Date & Time
Thursday, October 8, 2026, 12:15 PM - 1:15 PM
Location Name
Grand C (4th Floor)
Description

his session is a call to action for the entire healthcare leadership spectrum, including executives, physicians, and nurses to embrace high-impact coaching as a catalyst for systemic transformation. As healthcare systems face unprecedented complexity, ranging from financial strain to massive workforce disruption, there is a need for highly skilled leaders to manage themselves and their teams effectively. We transition from conceptual wellness to an applied, practice-heavy framework utilizing a 1:1:1 Triad Rotation (Coach, Coachee, and Observer). This interactive model allows participants to move beyond superficial task-fixing to master high-impact coaching that addresses the whole person rather than just the problem.

Speakers
Hernan Barenboim, PhD, LMFT
Neftali Serrano, PsyD
Content Level
Intermediate
Tags
Self-care/Self-management, Technical assistance, Workforce development
Session Type
Concurrent
Analyze the evidence-based impact of high-impact coaching on professional workforce outcomes, specifically the nearly 30% reduction in clinician burnout and the 7x average ROI reported in healthcare studies.
Demonstrate the shift from "problem-centric" to "person-centric" inquiry, using reflective techniques to address the internal drivers of professional performance for healthcare executives, physicians, and nurses.
Execute an applied coaching simulation using the 1:1:1 Triad Rotation and the GROW framework to resolve systemic integrated care challenges, such as role ambiguity in multidisciplinary teams and executive-level decision-making under pressure.

Martin, M., & Heroman, W. M. (2025). The Evidence and Impact of Coaching: Focusing on Physician Leadership Coaching for Improved Outcomes. Healthcare Administration Leadership & Management Journal, 3(5), 249-252.

Khalili, J., et al. (2025). Professional Coaching to Reduce Physician Burnout: A Randomized Clinical Trial. Journal of General Internal Medicine. doi: 10.1007/s11606-025-09653-w.

Serrano, N. (2025). Not Enough Money For Integrated Care & Other Lies We Tell Ourselves: Resisting Minimally Supportive Primary Care (MSPC™). Integrated Care News.

Reynolds, M. (2024 Update). Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry. Berrett-Koehler Publishers.

Khalili, R., et al. (2025). Professional Coaching to Reduce Physician Burnout: A Randomized Clinical Trial. Journal of General Internal Medicine.