Name
How to transform integrated care in a region: 10 years of data to learn lessons and create systems level change
Description

The Health Federation of Philadelphia (HFP) has supported the implementation, expansion, sustainability and quality improvement of integration of behavioral health in primary care across the Philadelphia region since 2006. Within this context, since 2018, HFP has partnered with Community Behavioral Health (CBH), Philadelphia’s Medicaid Behavioral Health Managed Care Organization, to develop, implement, and refine a process to annually assess health centers’ level of integration. During this session, you will understand the history of this work and the importance of nurturing partnership and collaboration across stakeholders. You will learn how the meaningful and actionable feedback that emerges each year tells the story of how integration has evolved. You will leave empowered to identify components of the process that are applicable in your setting to promote sustainable and effective integrated care.

Speakers
Mary Carol Campbell, MSW, LCSW
Travis Cos, PhD, ABPP
Joel McIntosh, LCSW
Content Level
All Audience
Tags
Primary Care Behavioral Health Model, Quality improvement programs, Technical assistance
Session Type
Concurrent
Objective 1
Describe the value of team based reflective conversations about integrated care at health centers.
Objective 2
Discuss how cross system collaboration can enable a process that provides meaningful and actionable feedback across stakeholders.
Objective 3
Identify how participants can apply learning to enhance teamwork and quality improvement efforts in their setting.
Content Reference 1

Cos TA, Levkovich N, Tjoa CW, Williams SK, Larach CS. Integrated primary care behavioural health in a regional network of FQHC agencies during COVID-19. Integr Healthc J. 2022 Sep 16;4(1):e000125. doi: 10.1136/ihj-2022-000125. PMID: 37440842; PMCID: PMC10327467.

Content Reference 2

Littenberg, B., Bonnell, L., Callas, P., Hitt, J., Macchi, C. R., Martin, M., ... & Van Eeghen, C. (2025). Degree of behavioral health integration and patient outcomes. The Journal of the American Board of Family Medicine, 38(5), 834-845.

Content Reference 3

Klege, R. A., Berko, J. C., Menders, T., Verma, C., & Nguyen, A. M. (2025). Facilitators and challenges of implementing an integrated behavioral health model: An exploratory qualitative analysis of a New Jersey demonstration project. Families, Systems, & Health. Advance online publication. https://doi.org/10.1037/fsh0000988

Content Reference 4

Lloyd-Hazlett, J., Ogbeide, S., Trepal, H., Ingram, M., & Weaver, S. (2024). Use of the Integrated Practice Assessment Tool (IPAT) to evaluate the clinical learning environment for counselors-in-training. Journal of Human Services Scholarship and Interprofessional Collaboration, 2(1), 1-16.

Content Reference 5

Hartveit, M., Hovlid, E., Nordin, M. H. A., Øvretveit, J., Bond, G. R., Biringer, E., ... & Ruud, T. (2019). Measuring implementation: development of the implementation process assessment tool (IPAT). BMC Health Services Research, 19(1), 721.