Name
From Isolated Intervention to Integral Heath System Infrastructure: Strategies and Measurement for Demonstrating IBH Value and Improving Sustainability
Description

This interactive session introduces three complementary resources designed to help health systems evaluate and advance IBH through a shared, adaptable measurement framework: the forthcoming AAMC Integrated Behavioral Health (IBH) Playbook, its AI chatbot companion, and insights from the 2025 IBH Symposium supported by the Collective to Strengthen Pathways for Health Research. Together, these initiatives reflect a shift from viewing IBH as a discrete intervention toward embedding behavioral health integration within core health system strategy. Co-developed by the Collaborative Family Healthcare Association (CFHA) and AAMC through a national academic learning collaborative, the AAMC IBH Playbook is an innovative, action-oriented resource turning over 500 complex IBH metrics into actionable “plays” and “game plans.” It provides a flexible, purpose-driven framework to improve care delivery and track outcomes. The chatbot further enhances the Playbook by enabling teams to respond to local health system needs and goals. Grounded in the IBH Compass—Care Continuity, Person-Centered Care, Sustainability, and Growth—it complements, rather than replaces, existing quality improvement and business performance strategies.

Speakers
Jennifer Faerberg, MHSA
Laura Sidari, MD
Co-Authors
Sarah Conrad, MS; Nailah Russell, BA
Content Level
Advanced
Tags
Financing and Operational Sustainability, Outcomes, Population and public health
Session Type
Concurrent
Objective 1
Explain how the AAMC’s IBH Playbook and chatbot companion can be used to advance data-informed quality improvement, strengthen integration across care settings, and support scalable and sustainable IBH programs.
Objective 2
Describe how the structure of the AAMC’s IBH Playbook and the IBH Compass framework translate evidence-based IBH metrics into actionable strategies for integrated care delivery programs.
Objective 3
Apply the Playbook and IBH Compass framework to organize existing resources and metrics, define operational goals and develop responsive strategies for IBH implementation.
Content Reference 1

National Committee for Quality Assurance (NCQA). Behavioral Health Care Integration: Challenges and Opportunities for Quality Measurement. Washington, DC: National Committee for Quality Assurance; 2023. Accessed March 13, 2026.

Content Reference 2

Niles L, Olin S. Behavioral Health Quality Framework: A Roadmap for Using Measurement to Promote Joint Accountability and Whole-Person Care. Washington, DC: National Committee for Quality Assurance; 2021.

Content Reference 3

Sunderji N, Ion A, Ghavam-Rassoul A, Abate A. Evaluating the implementation of integrated mental health care: a systematic review to guide the development of quality measures. Psychiatr Serv. 2017;68(9):891-898.

Content Reference 4

Korsen N, Narayanan V, Mercincavage L, et al. Atlas of Integrated Behavioral Health Care Quality Measures. Rockville, MD: Agency for Healthcare Research and Quality; 2013.