Primary care is increasingly the frontline for behavioral health treatment, yet workforce shortages and specialty access barriers limit timely care. Digital mental health technologies (DMHTs) offer scalable stepped-care interventions but frequently fail to achieve sustained patient engagement when implemented without human support or integration into clinical workflows. This oral presentation describes the implementation of a culturally responsive Digital Navigator model embedded within Collaborative Care serving primary care patients. Using early findings from the Emory ACCESS implementation pilot, presenters will demonstrate how digital navigation can support patient engagement, strengthen team-based care, and create sustainable workflows for integrating DMHTs into routine behavioral health care. Practical implementation lessons for health systems and integrated care teams will be highlighted.
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