Name
Bridging Gaps and Breaking Silos: Mastering Integrated Care Management and Improving Outcomes
Description
This interactive workshop, featuring a panel of leaders from a North Carolina health plan, will provide participants with strategies and tools to enhance integrated co-management while fostering a healthy culture of vulnerability and learning. The session will highlight how the use of best practices, data solutions, and a cross-discipline co-management model streamlines communication, improves outcomes and creates an environment of balanced health and collaborative care. Attendees will gain a deeper understanding of how bridging gaps and breaking silos within healthcare systems is essential for mastering integrated care management and improving overall outcomes through person-centered approaches, technology, data-driven insights, and co-location of care management.
Content Level
All Audience
Tags
Care management, Collaborative Care Model of Integrated Care, Outcomes
Session Type
Concurrent
SIG or Committee
Collaborative Care Model (CoCM)
Objective 1
Identify actionable strategies to dismantle silos within organizations and the broader healthcare system.
Objective 2
Examine integrated case examples to identify strategies that can be adapted to participants own organizations.
Objective 3
Understand challenges and consider potential solutions for integrated care management.
Content Reference 1
Integrate care reference: Kodner, D. L. (2025). Integrated care: A critical analysis. International Journal of Integrated Care, 25(1), 1-10. https://doi.org/10.5334/ijic.5652
Content Reference 2
Medication reconciliation reference: Zhu LL, Wang YH, Lan MJ, Zhou Q. Exploring the Roles of Nurses in Medication Reconciliation for Older Adults at Hospital Discharge: A Narrative Approach. Clin Interv Aging. 2024;19:367-373 https://doi.org/10.2147/CIA.S450319
Content Reference 3
Chronic conditions reference: Mills, W. R., Poltavski, D., Douglas, M., Owens, L., King, A., Roosa, J., Pridham, J., Dzina, D., & Weber, D. (2020). A Platform and Clinical Model to Enable Medicare's Chronic Care Management Program. Population health management, 23(2), 107–114. https://doi.org/10.1089/pop.2019.0053
Content Reference 4
Interdisciplinary teams reference: Warren, J. L., & Warren, J. S. (2023). The Case for Understanding Interdisciplinary Relationships in Health Care. Ochsner journal, 23(2), 94–97. https://doi.org/10.31486/toj.22.011
Content Reference 5
Care Manager experience reference: Knox, M., Esteban, E. E., Hernandez, E. A., Fleming, M. D., Safaeinilli, N., & Brewster, A. L. (2022). Defining case management success: a qualitative study of case manager perspectives from a large-scale health and social needs support program. BMJ open quality, 11(2), e001807. https://doi.org/10.1136/bmjoq-2021-001807