Name
Referral Revolution: Boosting Connections to CoCM!
Description

Join us for "Referral Revolution: Boosting Connections to CoCM!" where we will explore effective strategies for generating and enhancing patient referrals to the Collaborative Care Model (CoCM). This session will provide practical guidance and actionable strategies for increasing referrals to strengthen CoCM program effectiveness and sustainability. Attendees will learn about aligning CoCM with health system goals, developing referral pathways, and fostering collaboration among healthcare clinicians. Through engaging case studies and practical insights, participants will leave equipped to implement these strategies in their own health systems.

Speakers
Nicole Portrude, Ms.
Idalmi DeLeon
Lisa Rosenthal, MD
Content Level
Intermediate
Tags
Collaborative Care Model of Integrated Care, Sustainability, Technical assistance
Session Type
Concurrent
Objective 1
Identify essential referral mechanisms that sustain Collaborative Care Model (CoCM) programs and their contributions to integrated healthcare.
Objective 2
Evaluate actionable strategies to educate Primary Care Providers (PCPs) and clinic staff on the CoCM program, utilizing patient vignettes and data to enhance the referral process.
Objective 3
Analyze a case example from a health clinic that successfully increased referral volumes.
Content Reference 1

Little, V., & Walker, C. (2024). Collaborative Care (CoCM) – Adequate Medicaid Reimbursement is Critical for Broadscale Implementation. Concert Health, JG Research & Evaluation, and the Bowman Family Foundation.https://abhinetwork.org/wp-content/uploads/2024/09/Medicaid-Brief-Report-July-2024-Final-1-1.pdf

Content Reference 2

Chang, D., Morrison, D. J., Bowen, D. J., Harris, H. M., Dusic, E. J., Velasquez, M. B., & Ratzliff, A. D. H. (2023). Making It to Sustainability: Evaluating Billing Strategies for Collaborative Care. Psychiatric Services, 74(11), 1192–1195. https://doi.org/10.1176/appi.ps.20220596

Content Reference 3

Carroll, A. J. et al., (2026), Disparities in the Treatment Engagement Cascade of Collaborative Care for Depression in a Pragmatic Implementation Study, Psychiatric Services, appi.ps.20240576

Content Reference 4

Moise, N., Paniagua-Avila, A., Barbecho, J. M., Blanco, L., Dauber-Decker, K., Simantiris, S., McElhiney, M., Serafini, M., Straussman, D., Patel, S. R., Ye, S., & Duran, A. T. (2023). A theory-informed, rapid cycle approach to identifying and adapting strategies to promote sustainability: Optimizing depression treatment in primary care clinics seeking to sustain collaborative care (The Transform DepCare Study). Implementation Science Communications, 4(1), 10. https://doi.org/10.1186/s43058-022-00383-2

Content Reference 5

Optimizing CoCM Referrals for Patient & Practice Success. (n.d.). Mirah. Retrieved February 25, 2026, from https://www.mirah.com/blog/for-pcps-cocm-referral-mix