Name
L05 - Bringing Hope to the Community for Healing: A Faith Organization’s Innovative Implementation of “Whole Person Care” for the Uninsured
Description

Since its inception 40 years ago, Hope Clinic, an intentional faith-based community organization, has viewed people as whole persons attempting to flourish within a challenging community environment. In commitment to its mission to partner with “YOU/ the community,” and to address the myriad of needs within a very diverse setting, Hope Clinic has worked to integrate its services (including primary care, dentistry, food services…) through innovation, change of culture and organizational processes. The work and encouragement of CFHA, and the efforts of those it represents in championing integrated care has served as an encouragement and fueled in part the move in building stronger interprofessional collaboration within the organization and with the greater community. It has been suggested that the main reasons to engage integration is to grow an organization’s capacity to comprehensively address the broad range of whole-person health needs through linkages across the community (see Robinson et al., 2021); Bitton et al., 2018). Implementing integrated, community oriented primary care that addresses social determinants of health may also achieve health equity that in fact meets a communities’ needs (Satcher & Rachel, 2017). Hope Clinic has been able to utilize the foundational concepts of integrated care in carrying out its missional aligned, team-based care through unique partnerships with churches, nationally recognized academic institutions, hospital systems, a large cadre of volunteers, and clients themselves. Attendees who are working to foster community focused, “whole person” care built upon community partnerships will learn and be challenged to consider how to approach organizational change, find innovation in integrating a large cross section of services, to provide integrated care with largely volunteers who are very diverse, and to work from an intentional faith perspective. The organizational and client outcomes, challenges, and strategies taught will parallel the Comprehensive Theory of Integration model (Singer et al., 2020) that identifies five levels of concern in working toward integration. The presentation will include active participation in considering one’s own steps and approaches for organizational change.

Date & Time
Saturday, October 26, 2024, 2:45 PM - 3:45 PM
Iris Proctor Martha Kershaw Julie Payne Thomas Bishop
Content Level
Intermediate
Tags
Cost Effectiveness or Financial sustainability, Outcomes, Population and public health, Primary Care Behavioral Health Model, Social determinants of health (SDoH), Team-based care, Underserved populations (e.g. LGBTQ)
Session Type
Concurrent
SIG or Committee
PCBH
Location Name
Bowie C
Objective 1
Identify at least two strategies used to shift organizational culture in moving toward integrated, whole person care.
Objective 2
Identify some specific challenges in utilizing volunteers and how to create unity around mission oriented care.
Objective 3
Identify potential approaches in including faith in moving toward integrated, community oriented primary care.
Content Reference 1
Bitton, A., Veillard, JH, Basu, L, Ratcliffe, HL, Schwartz, D, & Hirschhorn, LR. (2018). The 5S-5M-5C Schematic: Transforming primary care inputs to outcome in low-income and middle-income countries. BMJ Global Health, 3(Suppl 3): e001020. [PMC free article: PMC6169658] [PubMed: 30305941]
Content Reference 2
Robinson, SK, Meisnere, M, Phillips, RL, et al. (ed) (2021). Implementing high-quality primary care: Rebuilding the foundation of health care. Washington (DC): National Academies Press (US)
Content Reference 3
Satcher, D. & Rachel, SA (2017). Promoting mental health equity: The role of integrated care. Journal of Clinical Psychology in Medical Settings, 24(3): 182-186. [PubMed: 27628200]
Content Reference 4
Singer, SJ, Burgers, J, Friedberg, M, Rosenthal, MB, Leape, L, & Schneider, E. (2011). A comprehensive theory of integration. Medical Care Research and Review, 77(2):196-207. [PubMed: 29606036]
Content Reference 5
Nutting, PA (1986). Community-oriented primary care: An integrated model for practice, research, and education. American Journal of Preventive Medicine, 2(3):140-147.